Security and data handling
Know which system enforces each control.
See what Acta controls, what depends on customer configuration or supplier terms, and what the available evidence cannot establish.
Trace each control to the system that enforces it.
Do not assume one retention term, supplier behavior, or infrastructure control applies to every model route.
Data flow and capture
Request content passes through Acta to the selected supplier or customer endpoint, and response content returns through Acta.
When rollout capture is enabled, Acta may store capped request and response content for evaluation. Effective metadata-only mode prevents rollout capture.
Supplier responsibility
Upstream providers process request content under their own terms.
Route eligibility must reflect customer requirements.
Key handling
Acta keys are shown once and stored as digests.
Customers protect, revoke, and scope issued keys.
Retention variability
Retention and training terms vary by provider, route, feature, and agreement.
Do not assume zero retention.
Administrative access
Workspace roles constrain local access.
Supplier access and procedures are separate review subjects.
Incident contact
Contact Acta through your established support channel using only the account and request identifiers needed to investigate.
Never send credentials or production content in the inquiry.
Limitations
A recorded policy does not prove every supplier behavior, retention action, or deletion result.
Treat any claim without evidence for the exact route as unknown.
Ask for evidence at the right boundary.
Identify the Workload, data classes, routes, effective key policy, provider terms, owners, and unresolved limitations.
- Before use
- Classify data and allowed suppliers
- At configuration
- Restrict models and provider routes
- During operation
- Review route, usage, failures, and controls
- When terms change
- Reassess supplier eligibility
Review the data path for one live workflow.
Identify the data, suppliers, controls, owners, and unknowns before changing production.